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Business Integrity
We display trust, mutual respect in all our business dealings. We act fairly, ethically, honestly and with professionalism at all times. We deliver what we promise thus earning the trust and customer satisfaction that fosters long term relationships.
Teamwork
We believe in collaborative partnership. We are in it together and not merely as a service provider. We take pride in our work and value the contribution of every individual.
Quality
PFC strives for credibility of data and excellence in deliverables. This is a cornerstone and non-negotiable for our organization.
Customer and Patient Centric
Clients and Patients come first at PFC. We are an organization dedicated to service excellence. We add value to our external and internal customers by identifying their current and future needs and providing a service excellence focused approach. Our employees are client oriented and maintain a can-do attitude to address complex issues, both innovatively and proactively.
Flexibility and Transparency
The endeavour at PFC is to provide clients with smarter, faster, and high quality services. PFC believes in a trial specific approach for project execution. We work in partnership with our clients, colleagues, physicians and other key stakeholders to optimize performance. We create positive working relationships based on trust and collaboration and believe in a one team approach.
Accountability
PFC staff demonstrate accountability and ownership for every task we perform. We take personal responsibility for delivering results and exceeding expectations.